Refund policy & Return policy
Refund policy & Return policy
Refund policy
Return Policy
We want you to love your purchase! If you’re not completely satisfied, here’s how returns work:
- Timeframe: Returns must be initiated within 30 days of delivery.
- Condition: Items must be unused, in original packaging, and with all tags attached.
- Process: Contact our support team at [email/phone] with your order number and reason for return. We’ll send you a return shipping label and instructions.
- Refunds: Once we receive and inspect the item, we’ll process your refund to the original payment method within 5-7 business days.
- Exceptions: Sale items, perishable goods, and personalized products are final sale and cannot be returned. -
Refund Policy
- Eligibility: Refunds are available for returns made within 30 days of delivery, provided items are unused, in original packaging, and with tags attached.
- Process: After we receive and inspect the returned item, refunds will be processed to the original payment method within 5-7 business days.
- Non-refundable items: Sale items, perishable goods, and personalized products are final sale and not eligible for refunds.
- Shipping costs: Return shipping fees are the customer’s responsibility unless the item is defective or incorrect.